Billing Terms and Conditions
Eliza London is committed to providing a secure and seamless shopping experience for our customers. By placing an order, you agree to the following billing terms.
Payment Methods
We offer a variety of secure payment options for your convenience:
- Credit & Debit Cards: We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, Elo, and UnionPay.
- Digital Wallets: PayPal, Shop Pay, Apple Pay, and Google Pay.
Currency & Market
Eliza London primarily serves the UK market. All prices listed on our store are in British Pounds (GBP). Transactions are processed in GBP, and any applicable taxes will be calculated and displayed at checkout based on your delivery address.
Payment Processing
- Payments must be completed at the time of purchase via our secure checkout.
- Orders will not be processed or shipped until full payment has been received and verified.
- If a payment is declined or fails, the order will not be confirmed or fulfilled.
Secure Payment & Fraud Prevention
All transactions are secure and encrypted. Eliza London uses industry-standard SSL encryption and trusted payment gateways to ensure your transactions are 100% secure. We do not store your credit card or sensitive payment details.
We reserve the right to cancel or hold any order suspected of fraud or unauthorized activity. Additional identity verification may be requested for high-value transactions.
Refunds & Chargebacks
Refunds are processed in GBP to the original payment method according to our Refund Policy. Unauthorized chargebacks will be disputed. If you experience any issues with your transaction, please contact us first so we can resolve the matter directly.
Customer Support
Email: support@elizalondon.com
Phone: +44 7848 145535
Contact: Contact Us
Business Address: 30 N Gould St Ste N, Sheridan, Wyoming, 82801
Company Number: 2025-001851892
Customer service hours:
Monday to Friday: 8:00 AM – 5:00 PM GMT
We aim to respond to all enquiries within 1–2 business days.